Turn Around Time is 12-15 weeks.
Turn around times are subject to change.
Welcome to Ella's LeadTM!
We are makers of high quality dog leashes AND leather dog collars that are designed to last a lifetime.
Our current turn around time is 12-15 weeks and are subject to change.
***Due to coronavirus, Rebecca is the only one able to work on orders right now, so turn around times can be delayed, and replies and shipments can be running a bit slower. Thank you for understanding.***
Any and all repairs may be subject to turn around time right now due to Covid-19.
Repairs on secondhand collars are being asked to be held onto until we get caught up, and are also subject to a fee.
ALL repairs require you to contact us first before returning to us for repair, please see our guarantee and terms. Thank you!
WE ARE CLOSED TO CUSTOM ORDERS UNTIL WE GET OUR TURN AROUND TIME DOWN. HOWEVER, ORDERS CAN STILL BE PLACED FROM THE WEBSITE. IF THERE IS A CHANGE IN THAT TIME, IT WILL BE ANNOUNCED HERE OR ON OUR FACEBOOK PAGE. THANK YOU.
Each consumer is responsible for determining the suitability of these products for their individual situation. Consumer accepts all responsibility by purchasing and using these products.